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Richard Edelman

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I think that the direct conversation is exactly what companies need to earn trust of customers. Admit an error. Fix a problem. Commit to doing better. That is only human.

Richard Edelman

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Richard Edelman

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My father was an alcoholic. I come from a family of them, so it’s genetic luck or malfunction that I’ve ended up with no enzyme that processes it. I literally can’t drink.

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Talking points are a core set of messages an executive or politician utilizes in communicating with stakeholders. It’s a term of art for having an outline of your remarks.

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May 25, 2024

Talking points are a core set of messages an executive or politician utilizes in communicating with stakeholders. It’s a term of art for having an outline of your remarks.

Previous

May 25, 2024

My father was an alcoholic. I come from a family of them, so it’s genetic luck or malfunction that I’ve ended up with no enzyme that processes it. I literally can’t drink.

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