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The customer is always right: ‘It’s my money. You have to listen to me’.

Follow Me Written By

Naomi Klein

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Brands like Starbucks came along and talked about their brand as itself being a community, the idea that Starbucks is what they like to call a ‘third place,’ which is not their idea; it’s the idea of basic citizenry needing a place that is not work, that is not home, where citizens gather.

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My worry about this exclusive focus on Trump – the personality and how all of this is so unprecedented – is that then the solution seems to be, ‘Well, we’ll just get rid of Trump.’

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May 18, 2024

My worry about this exclusive focus on Trump – the personality and how all of this is so unprecedented – is that then the solution seems to be, ‘Well, we’ll just get rid of Trump.’

Previous

May 18, 2024

Brands like Starbucks came along and talked about their brand as itself being a community, the idea that Starbucks is what they like to call a ‘third place,’ which is not their idea; it’s the idea of basic citizenry needing a place that is not work, that is not home, where citizens gather.

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