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Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.

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John Caudwell

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In the early days, I had everything to prove. A very working class lad with a burning ambition. A very crude way of measuring success is how much you are worth.

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I didn’t want my epitaph to read ‘Here lies John Caudwell, billionaire.’ I knew that wasn’t enough. I’ve had a charitable instinct all my life, but working gave me no time for it.

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May 3, 2024

I didn’t want my epitaph to read ‘Here lies John Caudwell, billionaire.’ I knew that wasn’t enough. I’ve had a charitable instinct all my life, but working gave me no time for it.

Previous

May 3, 2024

In the early days, I had everything to prove. A very working class lad with a burning ambition. A very crude way of measuring success is how much you are worth.

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