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Too often, when you are close to people in power, you’re trying to make them happy; you’re trying to tell them what they want to hear. But I find that really good leaders don’t want that. They want the truth. And you do them a service, and yourself a service, by just being honest and straightforward.

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Daniel H. Pink

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Health care is a design problem. Dependence on foreign oil is a design problem. To some extent, poverty is a design problem. We need design thinkers to solve those problems, and most people who are in positions of political power are not design thinkers, to put it mildly.

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It’s a world where anyone you’re selling to probably has just as much information as you, has lots of choices, and all kinds of ways to talk back. And so, the low road is less and less of an option. You actually have to take the high road: Be more honest, more direct, more transparent.

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April 25, 2024

It’s a world where anyone you’re selling to probably has just as much information as you, has lots of choices, and all kinds of ways to talk back. And so, the low road is less and less of an option. You actually have to take the high road: Be more honest, more direct, more transparent.

Previous

April 25, 2024

Health care is a design problem. Dependence on foreign oil is a design problem. To some extent, poverty is a design problem. We need design thinkers to solve those problems, and most people who are in positions of political power are not design thinkers, to put it mildly.

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