Few companies that installed computers to reduce the employment of clerks have realized their expectations… They now need more, and more expensive clerks even though they call them ‘operators’ or ‘programmers.’ Peter Drucker Read Quote
If analysis shows that someone’s brilliant work fails again and again as soon as cooperation from others is required, it probably indicates a lack of courtesy – that is, a lack of manners. Peter Drucker Read Quote
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands. Peter Drucker Read Quote
Most of what we call management consists of making it difficult for people to get their work done. Peter Drucker Read Quote
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you’ve got. Peter Drucker Read Quote
Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the ‘naturals’, the ones who somehow know how to teach. Peter Drucker Read Quote
Management by objective works – if you know the objectives. Ninety percent of the time you don’t. Peter Drucker Read Quote
The new information technology… Internet and e-mail… have practically eliminated the physical costs of communications. Peter Drucker Read Quote
