Make sure that the people at the top are working together and there aren’t divisions of labor. Don’t have people working in silos; have them working across the team. Patrick Lencioni Read Quote
I work with CEOs and their executive teams… and very few of these people are really indifferent about their employees or their customers. Patrick Lencioni Read Quote
At the heart of every great movie is conflict. It’s the same with a meeting. There should be conflict and tension. Patrick Lencioni Read Quote
Every employee needs to know that there’s somebody out there that they serve. And when we don’t let people know that for one reason or another, we’re depriving them of a fulfilling job. Patrick Lencioni Read Quote
Irrelevance is the feeling that an employee gets when they don’t see how their job really makes a difference in someone else’s life in some large or small way. Patrick Lencioni Read Quote
If you have doubt about a person’s humility or smarts, don’t ignore it. More often than not, there is something causing that doubt. Patrick Lencioni Read Quote
Smart people tend to know what is happening in a group situation and how to deal with others in the most effective way. They ask good questions, listen to what others are saying, and stay engaged in conversations intently. Patrick Lencioni Read Quote
What’s amazing is that so many leaders who value teamwork will tolerate people who aren’t humble. They reluctantly hire self-centred people and then justify it because those people have desired skills. Patrick Lencioni Read Quote
When team members trust each other and know that everyone is capable of admitting when they’re wrong, then conflict becomes nothing more than the pursuit of truth or the best possible answer. Patrick Lencioni Read Quote