If tomorrow all of America were to become paternalistic, we would beat the Japanese every day of the week. I think that the concept of accusing someone of running a paternalistic company, that’s not an accusation. One should compliment someone on that. Leonard Lauder Read Quote
My mother always used to say when picking up a product, ‘Would you give this to the Duchess of Windsor?’ Well, that’s lovely. But the Duchess of Windsor is dead. Leonard Lauder Read Quote
No one stopped buying I.B.M. because Tom Watson wasn’t there, but they stopped buying Elizabeth Arden because she wasn’t there. Leonard Lauder Read Quote
I don’t think there’s anything wrong with being paternalistic as a company. Leonard Lauder Read Quote
Power is winning the battle over who owns the customer: the brand or the retailer. Leonard Lauder Read Quote
