As a leader, you absolutely must expend your energy engaging your frontline employees so that they will take care of customers, who will tell stories about how great your company is to other people, who will become new customers. Ken Blanchard Read Quote
The biggest obstacle that stalls leaders’ growth is the human ego. When leaders start to think they know it all, they stop growing. Ken Blanchard Read Quote
Many companies claim they have core values, but typically what they’re referring to are generic beliefs: having integrity, making a profit, responding to customers and so on. These values only have meaning when they’re defined in terms of how people behave and are ranked to set priorities. Ken Blanchard Read Quote
Managing by values – not by profits – is a powerful process that will set your business on the path to becoming what I call a ‘Fortunate 500’ company. Ken Blanchard Read Quote
Some people are really good at the visionary role. They’re like third grade teachers who tell people the vision and values over and over and over until they get it right, right, right. But they’re not implementers. If they’re good leaders, they gather people around them who can take the implementation role and move it forward. Ken Blanchard Read Quote
Values-based business behavior is no longer simply an interesting option – it’s crucial to your survival. Once you understand your mission and values, you have a strong basis for evaluating your practices and aligning them accordingly. Ken Blanchard Read Quote
Growing, for leaders, is like oxygen to a deep sea diver. Without learning and growing, leaders die in terms of their effectiveness. Ken Blanchard Read Quote
The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization. Ken Blanchard Read Quote
