Patrick Lencioni, Spencer Johnson, and Stephen Covey are great communicators. Ken Blanchard Read Quote
When you write a business fable, people get caught up in the story and don’t get judgmental about what you’re teaching them. If you’re teaching a bunch of concepts, people get skeptical and say, ‘Where’d you get that research?’ But if you tell them a story, they get caught up in it while they learn. Ken Blanchard Read Quote
At Southwest, they’re on a mission to democratize air travel. When they first started, the only people who could fly were relatively wealthy businesspeople, and Herb Kelleher’s vision was to offer everyone the chance to visit a friend or relative during a happy and a sad time. That’s a vision employees can get excited about. Ken Blanchard Read Quote
Lead with LUV’ is the first book I’ve ever done that’s just a pure conversation between my coauthor and me. Ken Blanchard Read Quote
At my company, we have 300 employees spread across offices all over the world, and I send them all a voicemail each morning with a message from me about why our work is important and a reminder about one of our values. I call myself our company’s ‘chief spiritual officer.’ Ken Blanchard Read Quote
One Minute Mentoring’ is written in the parable style Spencer Johnson and I popularized in ‘The One Minute Manager.’ It’s an entertaining story about the mentorship between a young salesperson, Josh, and a seasoned executive named Diane. As the characters learn about mentoring, so does the reader. Ken Blanchard Read Quote
One of the topics I’m most passionate about is servant leadership – the greatest leaders recognize that they’re here to serve, not to be served. Ken Blanchard Read Quote