While looking ahead, we know challenges remain, but we are encouraged by the strategies we have in place to improve our operational efficiencies and performance. Karen Katz Read Quote
Back when I was 15 or 16, in Dallas there was a department store called Sanger-Harris. One holiday season, I got a job as a gift wrapper there. The others were all experts who did that job every year, and I was by far the youngest person, who was totally inexperienced. In those days, department stores around Christmastime were a total frenzy. Karen Katz Read Quote
Over the years, the way our customers shop our stores and websites has changed and will continue to change with the increasing popularity and convenience of smart phones and tablets. Karen Katz Read Quote
For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer. Karen Katz Read Quote
Bergdorf Goodman is positioned at the very top of the luxury pyramid, and I think that as we go through this next phase of renovation, we’re going to elevate it even further. Karen Katz Read Quote
The demographics and the psychographics show that there should be, over the longer term, a continued growth in the numbers of customers who will be shopping for luxury goods, both domestically – as well, international tourists come to the United States. Karen Katz Read Quote
Competing at full price is the way we like to do business, but we cannot ignore the promotional environment. Karen Katz Read Quote
