I spend a lot of my time looking into people’s bags and handbags – with their permission, of course. Jan Chipchase Read Quote
Tokyo – still – offers the most tightly integrated infrastructure, where smooth, technology-driven experiences take place when engaging in everyday actions, such as verifying personal identity, paying for goods, and buying tickets. Jan Chipchase Read Quote
There’s a whole load of stuff in life that is worth documenting. You see it every day but don’t even notice. Jan Chipchase Read Quote
At Nokia, we have an internal market for ideas. There could be someone in Nokia who wants research, and they will come to us. Jan Chipchase Read Quote
The ability to identify someone at a moment’s notice by snapping a photo of him or her, to trigger an immediate influx of data about the person behind the face, will forever change the world. Jan Chipchase Read Quote
China in particular is an absolutely fascinating place to be. Culturally and politically and economically it’s becoming more and more relevant. If you look at how China is perceived in different parts of the world, you can recognize it’s very dynamic. It’s also challenging what it thinks of itself. Jan Chipchase Read Quote
There is close to zero trust in institutions in Afghanistan. The mobile carriers have more trust than the banks. Jan Chipchase Read Quote
I specialise in taking teams of designers, psychologists, usability experts, sociologists and ethnographers into the field. It’s called ‘corporate anthropology,’ but personally I’m more comfortable with ‘design research,’ because I’m not an anthropologist by training. Jan Chipchase Read Quote
