If you find yourself plagued by a recurrent worry, train yourself to think of something else. Your conscious mind can concentrate on only one thought at a time, and driving the negativity away will free you up to move forward again. Harvey Mackay Read Quote
It’s nice to be important, but more important to be nice. You don’t know who your top customers will be five years from now or where you will be in 10 years. You may have a fancy title, but you will always need help from the people around you. Harvey Mackay Read Quote
Delegating doesn’t mean passing off work you don’t enjoy, but letting your employees stretch their skills and judgment. Harvey Mackay Read Quote
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business. Harvey Mackay Read Quote
Humility is becoming a lost art, but it’s not difficult to practice. It means that you realize that others have been involved in your success. Harvey Mackay Read Quote
I’ve learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa. Harvey Mackay Read Quote
By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it’s time to do business. Harvey Mackay Read Quote
Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn’t work. Harvey Mackay Read Quote
As you schedule individual tasks, give yourself a cushion. Mark the due date a few days ahead of the actual deadline so you have time to deal with changes or last-minute emergencies. Harvey Mackay Read Quote
The service leaders hire one out of 50 applicants, sometimes one out of 100, but they’re very, very careful. You can’t afford not to be extremely choosy when you hire. Harvey Mackay Read Quote
