The process of writing ‘The Innovator’s Dilemma’ entailed the developing a new theory. My colleagues, students and I have been improving that theory, and adding others to it, since that time. Clayton M. Christensen Read Quote
A sustaining innovation makes better products that you can sell for better profits to your best customers. Clayton M. Christensen Read Quote
Efficiency innovations arise in industries that already exist. They provide existing goods and services at much lower costs. They are not empowering. Efficiency innovators become the low cost providers within an existing framework. Clayton M. Christensen Read Quote
Efficiency innovations are a natural part of the economic cycle, but these are the innovations that streamline process and actually reduce the number of available jobs. Clayton M. Christensen Read Quote
Efficiency innovations provide return on investment in 12-18 months. Empowering innovations take 5-10 years to yield a return. We have ample capital – oceans of capital – that is being reinvested into efficiency innovation. Clayton M. Christensen Read Quote
A major driver of the cost of healthcare in the United States is a compromise that was reached with the American Medical Association in the 1960s when Medicare was first established. Clayton M. Christensen Read Quote
Inviting others to help us with our work in the Church helps them feel needed and helps them feel the Spirit. When these feelings come, many people often then realize that something has been missing from their lives. Clayton M. Christensen Read Quote
The whole enterprise of teaching managers is steeped in the ethic of data-driven analytical support. The problem is, the data is only available about the past. So the way we’ve taught managers to make decisions and consultants to analyze problems condemns them to taking action when it’s too late. Clayton M. Christensen Read Quote
Most people have never thought through how they’re going to allocate their time. You need to make a decision in advance. Clayton M. Christensen Read Quote
In our personal lives, we have a lot of businesses going on. I have a profession, I’m a father, a spouse, a good member of my community. How much of my time and energy can I allocate to each of those things? What I allocate becomes the strategy I have for my family, and everything else. Clayton M. Christensen Read Quote
