No matter how hard we strive for objectivity, writers are biased toward tension – those moments in which character is forged and revealed. Brad Stone Read Quote
A lot of the drawbacks, a lot of the difficulties that Uber has had, have been completely predictable, and they handled them poorly, so by their own standards they made a lot of mistakes, and I think that they would admit that. Brad Stone Read Quote
I don’t think value to the customer is achieved at the expense of employees’ welfare. Brad Stone Read Quote
Certainly some hosts on Airbnb are opening up their spare bedrooms to meet new people; and some drivers use Uber to carpool with strangers for the companionship. But the most productive members of each community are professional operators, making available their homes or cars as a way to earn or supplement a living. Brad Stone Read Quote
I think Facebook has a lot of work to do to make sure people are seeing meaningful things and not garbage. Brad Stone Read Quote
There’s a new set of transformative technologies such as machine learning, AI, and virtual reality that will spawn another set of big tech franchises. But in terms of cultural impact, perhaps we are at peak Valley. Brad Stone Read Quote
I think the idealism has always been marketing. Even back in the early days of Apple and the ‘pirate’ mentality, they were building a computer that they wanted to differentiate from IBM and Microsoft. Brad Stone Read Quote
I think it’s a competitive advantage that both Amazon and Google and other tech companies have over a lot of their counterparts. They take big risks and are pioneering new markets with the promise of big rewards. It’s why Amazon is kind of reliably starting new businesses and opening kind of new frontiers. Brad Stone Read Quote
Donald Trump won, or he got the majority of the electoral votes, a large majority. I think it would be patronizing to say that the majorities of people in Florida and Ohio, smaller majorities in Wisconsin and Michigan, that they voted for him because they were misled by something on Facebook. Brad Stone Read Quote