The average small-business owner uses 18 apps to run their business every day, and if those applications don’t allow data to flow seamlessly and they don’t integrate, it’s going to become a point of friction. It’s going to prevent the small business from being successful. Brad D. Smith Read Quote
I tell people: ‘Do what you love, but it can also be hard to know what you love early on. But when you think about it and you describe the options, which one gets you a little more excited?’ Brad D. Smith Read Quote
I get into the office about 7 A.M., then I usually get out of the office a little after 7 P.M. I get home, I have dinner, then I spend a couple hours with my girls. I’m in bed about 9 P.M. That’s the program! Brad D. Smith Read Quote
The number one thing small business needs is to get more customers. Spend more time serving existing customers and getting new ones. The challenge for small business is knowing where customers are and reaching them effectively. Brad D. Smith Read Quote
Good intentions often get muddled with very complex execution. The last time the government tried to make taxes easier, it created a 1040 EZ form with a 52-page help booklet. Brad D. Smith Read Quote
We’ve been delivering cloud-based services for over a decade, with more than 30 million Intuit customers using offerings across a variety of desktop and mobile devices. The benefits are clear: online experiences are simply better for customer. Brad D. Smith Read Quote
I’d say the best way to train someone is to remember that you have two ears and one mouth, and use them in that ratio. That’s hard to do, and ultimately what we’ve learned is how many false positives you get from listening to what someone says they’re going to do instead of observing what they actually do. Brad D. Smith Read Quote
I grew up in a small town in West Virginia called Kenova. It’s the city where the plane crashed from Marshall University. I watched the mountain burn, and my cousins were the volunteer firemen. I was 6 years old at the time. Brad D. Smith Read Quote
