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Neil Blumenthal

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At Warby Parker, we say that we’re customer focused but medium agnostic.

Neil Blumenthal

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Neil Blumenthal

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Avoid the ‘squeaky wheel gets the grease’ habit of overreacting to the loudest feedback. The first time you hear a particular piece of feedback, treat it like a clue and do some investigating. Find out how deep it goes – maybe it stops at the surface and won’t be an issue, maybe not.

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A good collaboration pushes the boundaries of both partners.

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May 18, 2024

A good collaboration pushes the boundaries of both partners.

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May 18, 2024

Avoid the ‘squeaky wheel gets the grease’ habit of overreacting to the loudest feedback. The first time you hear a particular piece of feedback, treat it like a clue and do some investigating. Find out how deep it goes – maybe it stops at the surface and won’t be an issue, maybe not.

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