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Christopher Voss

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Emotions are one of the main things that derail communication. Once people get upset at one another, rational thinking goes out of the window.

Christopher Voss

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Christopher Voss

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My son Simon had one of Elvis’s favorite meals when we visited Graceland – a peanut butter and banana sandwich. Fried! Can you imagine the cholesterol?

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If your first objective in the negotiation, instead of making your argument, is to hear the other side out, that’s the only way you can quiet the voice in the other guy’s mind. But most people don’t do that.

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April 25, 2024

If your first objective in the negotiation, instead of making your argument, is to hear the other side out, that’s the only way you can quiet the voice in the other guy’s mind. But most people don’t do that.

Previous

April 25, 2024

My son Simon had one of Elvis’s favorite meals when we visited Graceland – a peanut butter and banana sandwich. Fried! Can you imagine the cholesterol?

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